Clerical Staff Duties and Qualities

This lesson covers the definition of clerical staff and their main duties, including handling documents and telephone calls. It also discusses the personal and job qualities required for effective clerical work.

• 00:49 “three, mention qualities of a clerical staff, four, state consequences of revealing office secret. Okay, let's go ahead. Let us look at the meaning of a clerical staff first. A clerical staff is one whose duties involves...”
• 02:21 “and so forth and so forth. Okay, let us now look at the functions of a clerical stuff. All right, one is collect papers or documents. The first function of a clerical staff is collection of papers or documents. It is her...”
• 03:10 “Then the fourth function is to operate some office machines. It is her duty or his duty to know how to operate those machines. Again, her function is to represent the organization in all administrative matters. She has t...”