Types of Office Documents
The lesson explains the term 'office document' and identifies different types of office documents. It covers sales documents, their examples, and their uses, as well as purchase documents.
- 11:26 “about a good purchase or services rendered by an organization. It can be seen as a sales invoice and evidence to the seller or trader and it can be seen as a purchasing invoice on the perspective of the buyer. Words are...”
- 13:49 “return these products. So, for preparing a purchase documents, the seller must account for a transfer and return notes. What are the uses of a purchase documents? One, time management. A seller must consider the time fra...”
- 17:03 “is just my watch. What is a purchase document? We have understood that. But this is just an example of how a purchase order form looks like. So it states the company that is selling the products, the name of the issuer,...”
Clerical Staff Duties and Qualities
This lesson covers the definition of clerical staff and their main duties, including handling documents and telephone calls. It also discusses the personal and job qualities required for effective clerical work.
- 06:17 “A clerical stuff must be neatly dressed all the time because he gives first impression of the organization. So he has to be responsible, pleasant at onsite, give good impression or his employer and owners telling people...”
- 09:25 “One of the important qualities of any clerical stuff is ability to keep official information brought to his attention in the office confidential, ability to keep the secret of the organization. All right, then in our off...”
- 01:35 “handling the telephone, and other related reaching jobs carried out in the office. So these are the duties of a clerical stuff. It's a person employed to carry out all the clerical works in an office, which include all o...”