Overview
Describe the reception office Explain the meaning of receptionist State the importance of a receptionist List the qualities of a receptionist Outline the duties of a receptionist State how to treat visitors Explain appropriate office dress code Outline the procedure for answering the telephone Identify and design: - Visitor‟s book - Request form
What you'll learn
- Reception office:
- - Meaning
- Receptionist
- - Meaning
- - Importance
- - Qualities
- How to receive and treat visitors
- Appropriate office dress code
- Documents handled by the receptionist