Overview
Define needs and want Differentiate between needs and wants State the steps involved in making decision about needs and wants Explain impulse buying and its effect Identify after sales services available to consumers on products and services and their importance
What you'll learn
- Meaning of Needs and wants
- Differences between needs and wants
- Making decisions about needs and wants
- Impulse buying
- Effects of impulse buying
- After sales Services:
- - Warranty
- - Installation etc