Overview
Mention different types of correspondence Differentiate between internal and external memos List types of mails Mention classes of mail. State the methods of mail delivery Outline the procedures for handling i. incoming mails ii. outgoing mails.
What you'll learn
- Types of correspondence
- - Memos:
- i. internal memos
- ii. external memos
- - Notice
- - Minutes of meetings
- - reports
- - business letters
- i. interview letters
- ii. goodwill letters
- iii. appointment letters.etc
- Handling of Correspondences
- - Types of mail
- a) Personal mail
- b) Urgent mail
- c) Less urgent mail
- Classification of mails
- i. incoming mails
- ii. outgoing mails